Beyond Einstein: Advanced Salesforce AI Training Trends to Watch in 2026
The world of customer relationship management is evolving rapidly, and at the heart of this transformation lies Salesforce AI Training . While Salesforce Einstein AI has long been the flagship of Salesforce’s intelligent CRM offerings, 2026 is shaping up to be the year where Salesforce professionals go beyond Einstein —mastering advanced AI skills that redefine how businesses harness data, automate processes, and deliver personalized customer experiences. As AI continues to drive innovation across every industry, Salesforce users must upgrade their abilities to stay competitive. Traditional CRM skills are no longer enough; organizations now need experts who understand how to integrate, customize, and optimize advanced AI models within Salesforce ecosystems. This is where comprehensive Salesforce AI training becomes an invaluable asset. 1. The Evolution from Einstein to Next-Gen AI Capabilities When Salesforce introduced Salesforce Einstein AI , it brought predictive analytics, natu...